Methodology
  Quality Policy
  ISO 9001:2000
  Customer Focus
   
 
 
 
 

 

 
   Quality - Customer Focus

CITeS’ goal is to satisfy our existing customers and to attract new customers by building and maintaining a reputation as an IT company that offers cost-effective, high-quality solutions to complex problems.

We believe that the keys to our success are:

  • Strong business and customer focus
  • Perfection through continuous evolution of practices
  • Use of statistical approaches for monitoring and controlling
  • Constant striving to fulfill all stakeholders' needs

Our Quality Policy and objectives are based on these beliefs.

We are upgrading our Quality Management System [QMS] by embracing the eight Quality principles viz., customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making, mutually beneficial supplier relationships.

 

 
   
 
 
 
 
 
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